ikaSystems, the premier provider of enterprise, cloud-based business process and automation solutions for payers, today announced it will present a workshop, titled “Lessons Learned and Best Practices to Ensure Success in 2014 and Beyond,” at the upcoming 2013 American Health Insurance Plans (AHIP) Operations & Technology Forum. Industry experts from ikaSystems will provide an in-depth analysis of health plan implementations in the state exchanges, including lessons learned from 2013 on enrollment, call center services, and premium billing. Strategies on how health plans can prepare for the operational challenges that can be expected in 2014 and beyond will also be outlined.
Affinity Health Plan (Affinity), an independent, not-for-profit organization offering quality healthcare coverage to New York area residents, has selected Dell Services and ikaSystems, a premier provider of enterprise, cloud-based business process and automation solutions for health plans, to connect to the New York State of Health – Health Plan Marketplace and assist in the administration of the new Exchange business line. The services and solution will automate and streamline Affinity’s administrative processes on the Health Plan Marketplace to enable the plan to successfully participate in the Exchange.
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