ikaSystems Appoints Dr. Robert S. London to General Manager Role

Seasoned Industry Veteran Will Spearhead Market Responsiveness and Revenue Generation Activities

Southborough, Mass., ikaSystems, a premier provider of Web-based software solutions for the managed care enterprise, has appointed Dr. Robert S. London to the position of general manager, effective immediately. Reporting directly to Ravi Ika, the company’s chief executive officer, Dr. London will be responsible for the company’s market responsiveness and revenue generation activities, including sales, product development and marketing units.

“Bob is an exceptional leader who will bring to ikaSystems the same operational agility and efficiency that our software delivers to health plans across the country,” said Ika. “As we continue to respond to rising market demand for our ikaEnterprise product suite, Bob’s extensive experience with major healthcare information technology companies and health plans will support our rapid growth and allow ikaSystems to enhance its already powerful commitment to assisting health plans with lowering their administrative and medical costs. In particular, in ikaMM, we have built a single, comprehensive system to meet the business intelligence and workflow needs of care management programs, and Bob is uniquely qualified to communicate this product’s value proposition for commercial, Medicare and Medicaid business lines.”

“What attracted me to ikaSystems is the passion and intellectual capacity of the people here, the true innovation and quality built into the ikaEnterprise product suite, and the company’s intense focus on client satisfaction,” Dr. London explained. “ikaSystems has succeeded in developing nimble, flexible products that actually improve the administrative aspects of health plan business processes while they generate improvements in quality outcomes.”

A nationally recognized expert in healthcare management, benefits design and medical informatics, Dr. London has spent more than 20 years in operational, clinical and academic roles with some of the nation’s most prominent organizations. He was formerly corporate chief clinical officer at TriZetto, where he led the company’s cost and quality-of-care solutions business unit and spearheaded development of the CareAdvance care management product suite. In addition, Dr. London held executive leadership positions at Anthem Blue Cross and Blue Shield (WellPoint), where he directed healthcare management for the organization’s western region, as well as CNA Insurance, UnitedHealthcare and NYLCare Health Plans. Most recently, he was chief development officer for D2Hawkeye, a Massachusetts-based provider of medical data reporting and analytics solutions, with responsibility for product development, marketing and revenue generation.

A frequent speaker at national and international conferences and the author of more than 75 scientific articles in various medical journals, Dr. London has served on the faculty of Johns Hopkins School of Medicine and the University of Colorado School of Business. He holds degrees from George Washington University and University of Maryland School of Medicine, is board certified in Obstetrics and Gynecology and is a fellow of the American College of Obstetricians and Gynecologists and the American College of Nutrition.