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Interested applicants should e-mail resumes to:

Human Resources

or mail two copies to:

Human Resources
ikaSystems Corporation
134 Turnpike Road
Southborough, MA 01772

Senior Medicare Process Specialist

Responsibilities:
The senior Medicare process specialist will perform the following activities, among others:
  • Serve as primary liaison with client health plans and internal development and compliance teams to ensure effective two-way communication, promote understanding of system functionality and encourage cross-functional cooperation
  • Gather client business requirements and assess progress toward achieving deployment goals
  • Remain current in knowledge of Medicare regulations by reading, interpreting and analyzing regulatory bulletins, memos and other updates
  • Develop and implement efficient and functional system design documents based on client requests or regulatory changes
  • Serve as a subject matter expert regarding Medicare regulations and operational procedures

Requirements:
  • At least 2 years of recent experience in enrollment/membership operations or regulatory compliance in a Medicare Advantage health plan, with specific knowledge of the Medicare Managed Care Manual Chapter 2 and/or Prescription Drug Benefit Manual Chapters 3 and 4
  • Bachelors degree required, MBA preferred
  • Experience with business analysis and process improvement (necessary for success), and IT background strongly preferred
  • Excellent communication skills (both written and verbal)



Senior Software Engineer (ASP.NET/C#/SQL)

The senior software engineer is a strong programming position with the opportunity to grow into a lead role based on performance. The ideal candidate will have 3 to 8 years of project experience in Microsoft .NET Framework environment, plus solid knowledge and experience in the following:
  • All technical phases of applications and systems analysis
  • Software development, including system analysis, design, development and quality assurance
  • Implementation of applications using ASP.NET 2.0 with C#
  • OOAD, design patterns
  • Multi-tier solutions, especially for Web and data center environments
  • Windows and Web services
  • The differences between .NET Frameworks 1.1, 2.0 and 3.5; knowledge and working experience in .NET Framework 3.5 a plus
  • ASP.NET Page life cycles, user controls, custom controls and ASP.Net Ajax
  • JavaScript and object-oriented JavaScript
  • A RDBMS such as SQL Server, Oracle; experience with T-SQL or PL/SQL, stored procedures, database design
  • XML, XHTML, CSS and XSLT
  • SQL Server 2005/2008 and database layers, including SQL Server skills such as design, T-SQL and performance turning
  • Reporting services

In addition, candidates should have:
  • The ability to handle complex application features and technical designs
  • Experience with a team development environment
  • Written and verbal communication proficiency
  • Solid interpersonal skills
  • Strong troubleshooting, analytical, debugging and problem solving skills
  • Project planning and leadership skills
  • The ability to multi-task in a fast-paced environment
  • Flexibility to adapt readily to direction change

Preferred qualifications include:
  • A bachelors or master’s degree or equivalent work experience
  • Insurance or healthcare industry experience
  • Microsoft .NET certifications (MCP, MCSD, or MCAD)


Web Graphical Interface Designer and Usability Expert
Responsibilities:
  • Bring strong creative, conceptual and problem-solving skills to translate conceptual ideas (business needs and user goals) into interaction and design solutions
  • Assess data from multiple sources (product requirements, tech constraints, UX research, web analytics) and synthesize it to develop efficient user scenarios, taxonomies, classification schemes, navigation systems, design patterns, etc.
  • Create and effectively present UX deliverables (wireframes, workflows, prototypes, etc.) to explain and negotiate design solutions to key stakeholders
  • Develop competitive assessments and perform site heuristic reviews
  • Help define, request and incorporate relevant and recent UX research and data from customer feedback to appropriately inform design decisions
  • Help define UX performance metrics (error rate, abandon rate, average number of clicks, perceived easiness, etc.) for every project to track its success

Qualifications:
  • 3 to 5 years of related experience
  • Bachelor’s degree
     
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