Freedom Health Plan Implements the ikaEnterprise System as its Total Technology Outsourcing Solution

Southborough, Massachusetts. September 19, 2005 - ikaSystems delivered on its promise to implement the ikaEnterprise System into Freedom Health Plan in six months. “We are thrilled with the rapid and easy implementation,” says Dr. Devaiah Pagidipati, Chief Executive Officer for Freedom Health Plan. “By far, ikaSystems offers the most comprehensive solution on the market today, and at a fraction of the cost than what other vendors are quoting,” adds Dr. Pagidipati.

ikaSystems installed the entire ikaEnterprise System, which consists of five self-service portals and a series of business and transactional systems: core claims adjudication; disease management; profiling; and HEDIS® reporting in record time. “Selecting ikaSystems was an excellent choice, not only in terms of functionality but in terms of customer service as well,” says Dr. Pagidipati. “We needed extra functionality than what was outlined in our contract and ikaSystems performed that customization at no extra charge,” adds Dr. Pagidipati.

The ikaSystems platform is a powerful and scalable, HIPPA-compliant n-tier infrastructure that will support Freedom Health Plan’s current and future business requirements. “The back-end business intelligence and transactional system streamlines daily transactions—authorizations, claims adjudication, rebundling—the front-end, user-friendly interface simplifies the processes,” says James F. Marzano, Chief Information Officer for ikaSystems.

“ikaSystems’ technology is an integral part of our business and our goal is to continue to add ikaSystems’ functionality to our environment as our business requirements change,” says Sidd Pagidipati, Chief Operating Officer for Freedom Health Plan.  “With the ikaSystems platform there is no need for additional software systems,” adds Pagidipati.

“As Freedom Health Plan expands, the ikaEnterprise System is fully scalable and easily configurable to changing business needs,” adds Marzano.

“ikaSystems configured the variety of different provider, hospital, and facility contracts automatically—rather than manually—which made for a smooth implementation,” says Pagidipati. Plus, ikaSystems offers “practically limitless flexibility” in the pricing and benefit systems, which enabled the smooth configuration of Freedom Health Plan’s business rules into the system, adds Pagidipati.