“After extensive due diligence we found what we were looking for in ikaSystems: a comprehensive, intuitive, and affordable self-service web portals solution that exceeded our business requirements and automation needs. What I appreciated most was that, not only did they deliver a system, they kept their customer service promise to deliver everything we wanted in the system.” Gail Midlikowski, Vice President, Operations, Unity Health Insurance, WI.
“If I was to do this over again, I
would have engaged ikaSystems
earlier in the process as part of
the review and reengineering of our
business processes. They understand
health plan processes well, their
systems are very flexible, and they
were very cost competitive which is
why I think their solutions offer a
superior value relative to other
options on the market. Their
implementation of our online
quoting and application tool beat
our expectations: we sent in our
rate tables and business logic and
they gave us an actual working
product in eight weeks.”
Mark Owen,
Vice President & General Manager,
Medica Health Plan, MN.
“After implementing ikaSystems
technology in 2000, Passport Health
Plan increased its membership and
contained increases in medical
expenses that were significantly
lower than the national average.
With ikaHEDIS and ikaProfyle we
were able to set a positive example
for other Medicaid programs in the
country: we improved the quality of
care for our members, instituted a
well-received reward system for
cost-effectiveness and stabilized
professional and performance
expenses.”
Lois
Daley, Vice President, Provider
Services, Passport Health Plan
Administered by AmeriHealth Mercy.
"To update our sales automation
system, we chose ikaSystems' CRM
module that featured sales
automation and self-service web
portals. That capability, coupled
with their expertise in health plan
business process reengineering and
flexible implementation
methodology, provided an excellent
solution to meet our evolving
requirements."
David
Henderson, Senior Vice President of
Marketing/Chief Marketing Officer,
Capital District Physicians/Health
Plan, Inc., NY.