Expanding consumer business.


ikaSales for Individuals and Families automates member acquisition and retention processes to deliver dramatic administrative and operational efficiencies while meeting Patient Protection and Accountable Care Act requirements. It is an easily configurable, low-maintenance platform that supports growth and lowers risk of noncompliance in the expanding individual market, supporting both traditional and exchange distributions.

ikaSales is a comprehensive solution for any health plan that offers individual and family coverage directly to consumers or through producer networks. Whether as an independent module or integrated with a complete enterprise system, ikaSales transforms the speed and effectiveness of interactions with every stakeholder at every step in the sales cycle.

Shorter sales cycle, increased member satisfaction

ikaSales for Individuals and Families automates and streamlines routine processes, reducing manual touch points across prospect management, commission payment to producers, and renewals. The resulting efficiencies shorten the sales cycle and improve the member experience.

ikaSales can be seamlessly integrated with any third-party solution or legacy system, providing the flexibility to extend sales channels to private or public health insurance exchange platforms. It empowers internal and external stakeholders to perform functions themselves, lowering operating costs and improving service time and member satisfaction.

ikaSales can be easily configured using payer data without the need to change any code—and can be automatically upgraded with little additional effort as updates become available.

The benefits speak for themselves

ikaSales for Individuals and Families enables you to:

  • Automate new business and renewal case processes—including prospect management, real-time quote generation, online enrollment, billing, and payment processing—via an integrated enterprise platform with workflow management tools
  • Enroll members in private or public health insurance exchange plans or ancillary products on the same platform used for your commercial business lines
  • Configure options and manage changes yourself, reducing vendor fees
  • Comply with government mandates and organizational guidelines
  • Provide extensive self-service tools to external stakeholders that enhance the user experience and reduce the operational burden
  • Provide self-service capabilities to internal users for greater efficiencies
  • Gain insight with robust real-time data and metrics reporting
  • Shorten time to market with speedy installation and low-cost maintenance
  • Automate business user alerts and notifications and synchronize sales cycle events with Outlook
  • Integrate sales and enrollment data sets that drive other programs within payer organizations such as medical management systems and data warehouse applications for reporting and predictive modeling for maximum efficiency

View other products in Sales and Member Acquisition Solutions:

ikaSales for Groups
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